General Terms & Conditions

General Terms & Conditions

Seller Identity

Company Name: PR ENTERPRISE LIMITED


Business Address:

 UNIT 2904-05, 29/F UNIVERSAL TRADE CTR 3 ARBUTHNOT RD CENTRAL HONG KONG

Contact: info@novadall.com

Payments are processed by PR ENTERPRISE LIMITED

 

 

Overview

This website is operated by PR ENTERPRISE LIMITED. Throughout the site, the terms “we”, “us”, and “our” refer to the company. By accessing our website or purchasing products, you agree to be bound by these Terms of Service (“Terms”), including all policies and notices referenced herein.

Please read these Terms carefully. If you do not agree to them, you may not use our services.

 

 

Scope of Agreement and Definitions

“Service” refers to all products, content, and services offered through our website.

“User” refers to any person accessing or using the website, including customers, suppliers, or contributors.

By using our website, you agree to comply with all applicable laws and these Terms.

 

 

Online Store Terms

You must be at least 18 years old (or the age of majority in your country/region) to use this website. You may not use products or services for illegal purposes or transmit harmful code such as viruses. Violations of these Terms may result in immediate termination of services.

 

 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce or exploit any part of our services without express written permission. Headings in this agreement are for convenience only.

 

 

Accuracy of Information

Although we strive for accuracy, we do not guarantee that information on this website is complete, current, or error-free. Use of the information is at your own risk.

 

 

Pricing, Products, and Availability

  • Prices may change without prior notice.

  • Products may have limited quantities and may be subject to our return and cancellation policies.

  • Colors and images may not accurately reflect the actual products.

  • We may limit sales to certain regions or quantities at our discretion.

 

 

Billing and Account Information

You must provide accurate account and billing information and update it when necessary. We may refuse, cancel, or limit orders that we suspect are fraudulent or intended for unauthorized resale.

 

 

Optional Tools and Third-Party Services

We may provide access to third-party tools or services without control or support from us. Use of such tools is entirely at your own risk. For third-party products, please review their own terms and policies.

 

 

User Comments, Feedback, and Submissions

Any submissions (comments, ideas, suggestions) may be used by us without obligation to compensate you. You represent that your submissions do not violate third-party rights or contain harmful content.

 

 

Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy and according to Hong Kong privacy principles (APPs) under the Privacy Ordinance 1988.

 

 

Errors, Inaccuracies, and Omissions

We may correct errors or omissions in product descriptions, pricing, or availability at any time. We are not obligated to update information unless required by law.

 

 

Prohibited Uses

You may not use the website for unlawful purposes, infringe intellectual property rights, harass others, or distribute malicious content. Violations may result in termination of services.

 

 

Intellectual Property Rights

All content, logos, and materials on this website belong to us or are licensed to us. You may not reproduce, distribute, or exploit any content without written permission.

 

 

Disclaimer of Warranties; Limitation of Liability

The service and products are provided “as is.” To the maximum extent permitted under Hong Kong law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service or products. Some jurisdictions do not allow limitations on implied liability, so certain limitations may not apply to you.

 

 

Indemnification

You agree to indemnify and hold harmless PR ENTERPRISE LIMITED, its partners, and employees from any claim, damage, or expense arising from your violation of these Terms.

 

 

Cancellation and Return Policy

Cancellation

Orders may only be canceled within 24 hours of placement. If an order has already been processed, cancellation may be refused. Contact support at info@novadall.com.

Returns

Please refer to our Return Policy for full details. Consumer rights in the United Kingdom apply, including remedies for defective products.

 

 

Consumer Warranty

In addition to our return policy, consumers in the United Kingdom have statutory rights under Hong Kong consumer law (ACL), including guarantees that products are of acceptable quality, fit for purpose, and match their description.

 

 

Severability

If any part of these Terms is found invalid, the remaining provisions shall remain in effect.

 

 

Termination

Your obligations prior to termination will remain in effect. We may terminate services at our discretion, including in cases of violation of these Terms.

 

 

Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and us.

 

 

Governing Law and Dispute Resolution

These Terms are governed by the laws of Hong Kong. Any dispute arising from these Terms shall first attempt to be resolved through negotiation. If unresolved, the dispute shall be submitted to mediation or the courts of Hong Kong, in accordance with Hong Kong law.

 

 

Changes to Terms

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

 

 

Contact Information

For questions regarding these Terms, contact: info@novadall.com

 

 

SMS Marketing

By subscribing to SMS marketing, you agree to receive promotional and operational messages. Message frequency may vary. You may unsubscribe at any time by replying STOP.